This textbook introduces students to the essential tools of quality improvement. The …
This textbook introduces students to the essential tools of quality improvement. The emphasis is placed on health care informatics, as reflected in the several examples contained in the text. The book is written to be accessible to any student in the areas of health information management, health care informatics, and health care industrial engineering. Although having some statistical background would be a plus, such knowledge is not a prerequisite to understanding and applying the tools presented here. Several How-To sections are included to demonstrate the hands-on implementation of the discussed concepts using software such as Minitab, Visio, and Excel.
This seminar applies a systems perspective to understand health care delivery today, …
This seminar applies a systems perspective to understand health care delivery today, its stakeholders and problems as well as opportunities. Students are introduced to the ‘systems perspective’ that has been used successfully in other industries, and will address the introduction of new processes, technologies and strategies to improve overall health outcomes. Students are assigned to teams to work on a semester‐long group project, in collaboration with staff of a nearby Boston hospital.
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