F10 Communicating and Coaching: Strategies for Achieving Extraordinary Outcomes with Families and Staff

Christine Mattos

If we believe that families hold the keys of wisdom to knowing what they really need in order to be self sufficient and thriving, then should we be extremely thoughtful about the ways in which we communicate with all members within the circle of support for each family? Should we consider modifications to current thought processes as to how, in the future, we can train our own staff to partner most effectively? Using a technique called appreciative inquiry, participants will explore conversations about how listening and the conscious pooling of collective strengths can transform how we relate to each other every day in our most significant and impactful field of work. Goal setting strategies will be presented for discussion and one of the most effective secrets to creating, sustaining and deepening the quality of our relationships will be revealed for consideration among the engaged participants in this workshop.