Communication Checklist

Check

Examples

Listening:

I can use different listening strategies depending on the situation:

I can adapt my listening behavior to keep my attention focused:

I focus my gaze on the speaker.

I provide verbal and nonverbal feedback, such as nodding, clapping, taking notes, answering questions when asked, interjecting when appropriate, providing relevant comments, and asking clarifying questions.

I can use different listening strategies to interpret information:

I ask clarifying questions.

I ask probing questions to gain insight and consider other perspectives.

I paraphrase information.

I process information and ideas by drawing pictures, using graphic organizers, and taking notes.

I respond with elaboration using details, examples, and facts.

Speaking:

I can use language that is appropriate to the situation:

I select language that is respectful of others’ feelings and rights.

I choose language that builds relationships (supportive, encouraging, and constructive).

I choose language to influence others (persuade, correct, or disagree).

I adjust language to the situation depending on the purpose, role, or age of the people I am communicating with.

Working with Others:

I can show respect for others’ ideas:

I express myself in ways that promote the honest exchange of ideas.

I allow others to speak without interruption.

I ask for feedback and input from others.

I take turns.

I pay attention to the pause time, pace, volume, intensity, and body language of other speakers.

I respond to indirect and direct indications that others need clarification by interpreting voice tone and body language.

I provide examples, illustrations, or elaborations to clarify concepts when I infer that group members have questions.

I refute others' suggestions in non-hurtful ways by disagreeing with ideas and not people.

I extend and focus conversations by soliciting comments or opinions. I ask questions such as, What do you think? How would you do it? Do you agree with that?

I support the group’s progress by suggesting solutions and checking for group understanding through brainstorming, problem solving, compromising, and building consensus.

I assess group members’ and my own interactions and work, and I adjust to help in the group’s success.

Presenting:

I can plan for an effective oral presentation:

I plan a presentation for a specific purpose, such as to entertain, inform, explain, or persuade.

I select the most relevant information from multiple resources to appeal to the interest and background knowledge of the audience.

I organize and structure the presentation to help the audience understand by thinking about the process, procedure, chronological order, problem, and solution.

I use details, examples, anecdotes, or experiences to enhance the message.

I use technology, visual aids, equipment, props, artifacts, or drawings to enhance the message.

Presenting: I can deliver an effective oral presentation:

I practice and use feedback to improve my presentation and develop confidence.

I speak with expression and change my volume, delivery, and pace to keep my audience engaged.

I use posture, body language, and gestures to heighten and emphasize message.

I use correct grammar to complement the message.

I use casual or formal language depending on the audience, such as peer-to-peer or small group versus large group.

I use language that engages my audience and addresses the purpose (such as precise language, action verbs, and sensory details).