This textbook introduces students to the essential tools of quality improvement. The emphasis is placed on health care informatics, as reflected in the several examples contained in the text. The book is written to be accessible to any student in the areas of health information management, health care informatics, and health care industrial engineering. Although having some statistical background would be a plus, such knowledge is not a prerequisite to understanding and applying the tools presented here. Several How-To sections are included to demonstrate the hands-on implementation of the discussed concepts using software such as Minitab, Visio, and Excel.
Updating search results...
Conditional Remix & Share PermittedCC BY-NC-SA