Network issue and solution
Overview
Are you struggling with internet breakdown? If you are using your friend’s Wi-Fi to find out how to fix the internet, you are exactly where you should be. This is a complete guide about resolving the issues that break down the internet connection.
Network issue and solution
Humanity today relies on the internet for many daily chores. It is being used everywhere if it is home, offices, and restaurants, etc. We feel back to the 90s when the internet is not there.
Are you struggling with internet breakdown? If you are using your friend’s Wi-Fi to find out how to fix the internet, you are exactly where you should be. This is a complete guide about resolving the issues that break down the internet connection.
But before you start some serious troubleshooting, notice few things. The first is to look at the Wi-Fi icon on your device. If it is showing that you are connected then something is wrong with your access to the internet. The problem could be with an internet connection. Or perhaps Wi-Fi itself is not working properly.
Click the Wi-Fi icon and find internet connection maps. You can check whether your computer is picking up the signal and connecting to the internet. Click on any stage of connection to perform troubleshooting. If that fails, the modem or router could be the culprit. Try plugging directly to the router. If it works, the problem is with the Wi-Fi and not the internet.
Also, check if you have all the correct passwords or permissions.
If the internet is working but you doubt the speed of connection, try Speed Test. It is an excellent tool that will let you know the actual speed of your connection.
If the problem continues, then we have to do some serious troubleshooting. Here are some ways for it.
1. Try Another Device:
If Wi-Fi is not connecting to your device, then try any other device available. If it works, it means the problem is with your device.
Sometimes, we connect multiple devices with the same internet connection. Bandwidth and speed both suffer in that case, which results in total loss sometimes.
Take the following steps if you realize that your device is the problem.
- Ensure that the device Wi-Fi is turned on. There should be a button that turns the Wi-Fi on or off in case of a computer. If your computer’s Wi-Fi is off, switch it on, and connect again. In a smartphone, go to settings and turn the Wi-Fi on.
- If the issue persists, reboot your device. Sometimes, a reboot can fix your problems. It allows the device to refresh itself.
- If the issue still occurs after restarting, make sure you are signing in to the correct network. Also, remember to enter the correct password. While entering the password make sure that the caps lock isn’t on.
- After trying these methods if the issue is still unsolved then turn off your firewall and other security features. If the issue gets solved after turning it off then the issue is with your firewall. Consult technical support to determine the issue. Make sure you don’t browse the internet without firewall protection.
2. Take a look at your router:
You must know the icons on your router. If you want to get information about this, you should consult the user manual. You must check the icon that designates connection to the internet. If the light is not working, the Wi-Fi is not giving you an internet connection. If it is on, then the internet service is not available. Try restarting your router as it could be a minor bug. Just a quick reboot is enough to fix it.
Follow these steps while restarting your router:
First, unplug your router. If the router has a battery backup, then temporarily remove the battery. Wait for 30 seconds to 1 minute, and then plug the router again. This will solve the problem. Move to the next step if it does not help.
1. Reconnect to your Wi-Fi:
Here is another thing to remember. The place where you keep your Wi-Fi should not be cluttered. It prevents signal propagation.
So de-clutter the place now. Your router and modem should be in an open space. Remove anything sitting at the top of it or even next to it. It should not be blocked. Even the thick walls can mess with signal quality.
After cleaning the mess, try reconnecting to your Wi-Fi. If it does not help, it is time to move to the next step.
2. Scan for Viruses
It is likely but still possible that the virus affects Wi-Fi. Perform a complete scan for any potential malware or virus. The virus can heavily affect your ability to connect with the internet. Today, we even have operating systems with the virus scanner included. But if you do not have one, there is always the option to download the applications that do a nice job.
3. Get in Touch with Your Service Provider
Let’s suppose that your router indicates the connection, but you still can not get on the internet. Your computer will most probably say something like, ‘No Connection’.
If that is the case, then your providers are struggling with some unexpected obstacles. Call them and let them know that you cannot connect the internet.
The operator may let you go through all the troubleshooting process and you end up discovering that there is an outage in your area. Strictly follow any instructions given to you and stay in touch with your providers. Hopefully, working with well-trained professional operators will restore your connection.
However, outages are pretty common in many countries. If the outage is the problem, be mentally ready to left blank for few hours. Many providers compensate their customers for the outage by reducing the bills. Don’t hesitate to ask for this if you have suffered from an outage. No doubt, you pay the full charges for continued internet.