Management

BUS 131-D1 (3 credits)
Facilitator: Nasreen Latif
Phone: 857-701-1597
Email: nlatif@rcc.mass.edu
Office Hours: by appointment and/or via email.
Office: Room 3-334

Materials and Resources:

Course LMS site for details, please visit regularly.

OER Textbook: https://openstax.org/details/books/principles-management

RCC Resources:

Tutoring and Writing Center (For course, final paper/project help): Room 3-203
Information Technology Department (For Technical and Online Orientation help): Room 3-333
RCC Library (For textbook, research help): Second Floor Building 3
F2F Meeting with Facilitator: Recommended First week and last week of semester if students schedule permits
Prerequisite: Eng.101

Syllabus Overview:

This online course syllabus contains all relevant information about this course: its objectives and outcomes, important dates, the grading criteria, the texts and other materials of instruction, and of weekly topics, outcomes, assignments, grading policy, expectations, communication methods, tips for success and due dates. Consider this syllabus as a road map for the course.
Please print a copy of this syllabus for future reference and visit your course e-Learning (LMS) site for details regularly.

Important dates:

September 4: First Day of Classes
September 16: Last Day for Schedule Changes
September 16: Autumn Access –First Day of Classes
September 27: Autumn Access – Last Day for Schedule Changes
October 14: Columbus Day – HOLIDAY
Oct. 28 - Nov 2: Midterm Exam Week
November 1: Deadline – Petition to Graduate December 2019
November 4 - 8: Autumn Access Midterm
November 11: Veterans’ Day - HOLIDAY
November 15: Last Day for Student-Initiated Withdrawals
November 18: Early Registration for Spring 2020 Begins
Nov. 27- Dec 1 Thanksgiving Break – No classes after 5:00PM on November 27. No Saturday classes
December 14: Last Day of Classes
December 16-21: Final Exam Week

Course Description (Catalog):

Management principles including communications, motivation and group dynamics are the focus of the course. In this course students will explore problem solving strategies for effective planning, cost control and overall organization in a management environment.

Course Objectives:

• To develop management skills in problem- solving and critical thinking skill.
• To provide a sound management background for further study in management.
• To develop basic management skills by working on (community) research project/paper
• To provide a solid foundation for success and enough competence to proceed to the next level of the management course.

Learning Outcomes:

At the completion of this course, students should be able to:

• Demonstrate knowledge in management concepts and terminology.
  
• Identify, organizes and allocate resources efficiently and effectively.
  
• Participate as a member of a team, exercise leadership, negotiate and work with otherspossessing diverse backgrounds.
  
• Think creatively, make decisions and solve real world problems and issues.
  

Weekly Schedule:

Week 1: Chapter 1: Managing and Performing Outcomes

After reading this chapter, you should be able to answer these questions:

• What do managers do to help organizations achieve top performance?
• What are the roles that managers play in organizations?
• What are the characteristics that effective managers display? (LO1)

Readings:

Read and understand chapter 1 lesson, other resources and videos

Assignments:

Introduce yourself to the class first week of class!

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday second week of class, posted on LMS coursework

Week 2: Chapter 2: Managerial Decision Making Outcomes

After reading this chapter, you should be able to answer these questions:

• What are the basic characteristics of managerial decision-making?
• What are the two systems of decision-making in the brain?
• What is the difference between programmed and nonprogrammed decisions?
• What barriers exist that make effective decision-making difficult?
• How can a manager improve the quality of her individual decision-making?
• What are the advantages and disadvantages of group decision-making,and how can a manager improve the quality of group decision-making?(LO3 and LO4)

Readings

Read and understand chapter 2 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 3: Chapter 4: External and Internal Organizational Environment Outcomes

After reading this chapter, you should be able to understand these statements:

• Define the external environment of organizations.
• Identify contemporary external forces pressuring organizations.
• Identify different types of organizational structures and their strengthsand weaknesses.
• Explain how organizations organize to meet external market threats andopportunities.
• Identify the fit between organizational cultures and the externalenvironment. (LO1 and LO2)

Readings

Read and understand chapter 4 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 4: Chapter 5: Ethics, Corporate Responsibility and Sustainability Outcomes

After reading this chapter, you should be able to answer these questions:

• What are ethics and business ethics?
• What are the types of values that motivate ethics at the individuallevel?
• What are major ethical principles that can guide individuals andorganizations?
• Why is ethical leadership important in organizations?
• What are differences between values-based ethics and compliance in organizations?
• What purpose can CSR (corporate social responsibility) offer to organizations and society?
• What ethical issues do organizations and individuals encounter in the global environment?
• What future near-term forecasts will affect ethical and corporate conduct of organizations? (LO1, LO2 and LO3)

Readings

Read and understand chapter 5 lesson, other resources and video

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 5: Chapter 6: International Management Outcomes

After reading this chapter, you should be able to answer these questions:

• Why is it important to understand and appreciate the importance of international management in today’s world?
• What is culture, and how can culture be understood through Hofstede’s cultural framework?
• How are regions of the world categorized using the GLOBE framework, and how does this categorization enhance understanding of cross-cultural leadership?
• Why is an understanding of cultural stereotyping important, and what can students do to prepare for cultural stereotyping by looking at social institutions?
• What steps can you undertake to be better prepared for cross-cultural assignments?
• What are the main strategies that companies can use to go international?
• Why might it be necessary for a company to go international, and how might it accomplish this goal? (LO2 and L03)

Readings

Read and understand chapter 6 lesson, other resources and video

Assignments

Midterm Exam Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Midterm exam post it on Resource and Deliverables Page

Due date: Posted Online LMS site

Week 6: Chapter 8: Strategic Analysis Outcomes

After reading this chapter, you should be able to answer these questions:

• What is strategic analysis and why do firms need to analyze their competitive environment?
• What is a SWOT analysis and what can it reveal about a firm?
• What makes up a firm’s external macro environment, and what tools do strategists use to understand it?
• What makes up a firm’s external microenvironment, and what tools do strategists use to understand it?
• How and why do managers conduct an internal analysis of their firms?
• What does it mean to compete with other firms in a business environment, what does it mean when a firm has a competitive advantage over its rivals, and what generic strategies can a firm implement to gain advantage over its rivals?
• What elements go into determining a firm’s strategic position? (LO4)

Readings

Read and understand Chapter 8 lesson, other resources and video

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 7: Chapter 9: The Strategic Management Process Outcomes

After reading this chapter, you should be able to answer these questions:

• What is the strategic management process?
• What is the difference between a firm’s vision and its mission?
• Why is strategic analysis important to strategy formulation?
• What are strategic objectives, levels of strategy, and a grand strategy? How are they related?
• How and why do managers plan? Why are goals important in the planning process?
• How and why do managers evaluate the effectiveness of strategic plans? (LO4)

Readings

Read and understand chapter 9 lesson, other resources and video

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted LMS coursework page

Week 8: Chapter 10: Organizational Structure and Change Outcomes

After reading this chapter, you should be able to answer these questions:

• What are mechanistic versus organic organizational structures?
• What are the fundamental dimensions of change?
• How do managers deal with change? (LO2 and LO3)

Readings

Read and understand chapter 10 lesson and other resources and video

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 9: Chapter 11 Human Resource Management Outcomes

After reading this chapter, you should be able to answer these questions:

• What has been the evolution of human resource management over the years, and what is the current value it provides to an organization?
• How does the human resources compliance role of HR provide value to a company?
• How do performance management practices impact company performance?
• How do companies use rewards strategies to influence employee performance and motivation?
• What is talent acquisition, and how can it create a competitive advantage for a company?
• What are the benefits of talent development and succession planning? (LO2 and LO3)

Readings

Read understand chapter 11 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 10: Chapter 13: Leadership Outcomes

After reading this chapter, you should be able to answer these questions:

• What is the nature of leadership and the leadership process?
• What are the processes associated with people coming to leadership positions?
• How do leaders influence and move their followers to action?
• What are the trait perspectives on leadership?
• What are the behavioral perspectives on leadership?
• What are the situational perspectives on leadership?
• What does the concept “substitute for leadership” mean?
• What are the characteristics of transactional, transformational, and charismatic leadership?
• How do different approaches and styles of leadership impact what is needed now? (LO3 and LO4)

Readings

Read understand chapter 13 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 11: Chapter 14: Work Motivation for Performance Outcomes

After reading this chapter, you should be able to answer these questions:

• Define motivation and distinguish direction and intensity of motivation.
• Describe a content theory of motivation and compare and contrast the main content theories of motivation: manifest needs theory, learned needs theory, Maslow’s hierarchy of needs, Alderfer’s ERG theory, Herzberg’s motivator-hygiene theory, and self-determination theory.
• Describe the process theories of motivation and compare and contrast the main process theories of motivation: operant conditioning theory, equity theory, goal theory, and expectancy theory.
• Describe the modern advancements in the study of human motivation. (LO3)

Readings

Read understand chapter 14 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.
Due date: Tuesday, posted on LMS coursework page

Week 12: Chapter 15: Managing Team Outcomes

After reading this chapter, you should be able to answer these questions:

• What is the benefit of working in teams, and what makes teams effective?
• How do teams develop over time?
• What are some key considerations in managing teams?
• What are the benefits of conflict for a team?
• How does team diversity enhance decision-making and problem-solving?
• What are some challenges and best practices for managing and working with multicultural teams? (LO4)

Readings

Read understand chapter 15 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions

Due date: Tuesday, posted on LMS coursework page

Week 13: Chapter 16: Managerial Communication Outcomes

• After reading this chapter, you should be able to answer these questions:
• Understand and describe the communication process.
• Know the types of communications that occur in organizations.
• Understand how power, status, purpose, and interpersonal skills affect communications in organizations.
• Describe how corporate reputations are defined by how an organization communicates to all of its stakeholders.
• Know why talking, listening, reading, and writing are vital to managing effectively. (LO1and LO2)

Readings

Read understand chapter 16 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 14: Chapter 17: Organizational Planning and Controlling Outcomes

After reading this chapter, you should be able to answer these questions:

• Understand the importance of planning and why organizations need toplan and control.
• Outline the planning and controlling processes.
• Identify different types of plans and control systems employed byorganizations.
• Explain the individual and organizational effects associated with goalsetting and planning.
• Understand how planning occurs in today’s organizations.
• Discuss the impact that control has on organizational members.
• Describe management by objectives as a philosophy and as amanagement tool/technique; describe its effects.
• Differentiate between the execution of the planning and controllingactivities under control- and involvement-oriented managementpractices. (LO3 and LO4)

Readings

Read understand chapter 17 lesson, other resources and videos

Assignments

Assignment: Textbook end of the chapter Critical Thinking Case questions.

Due date: Tuesday, posted on LMS coursework page

Week 15: Paper and Exam

Final Paper due online with PowerPoint

Final Exam Week

Final Exam submission on course work page

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International
License.