These are student guidelines for both giving and receiving meaningful feedback when practicing communication skills through role playing. Peer feedback is a valuable tool in learning communication skills as it helps students to identify both strengths in skill development and possible areas for future development. These guidelines were developed as part of an undergraduate social work course in communication skills.
This toolkit is a resource for any instructor who teaches communication skills in either a face-to-face or online environment. It includes five videos demonstrating basic communication skills and a teaching guide for instructors.
This toolkit includes five videos demonstrating basic communication skills and a teaching guide for instructors. The videos are a series of short vignettes of counselling sessions between a social worker and a client. Four of the videos target one or two basic communication skills so students can learn the skills in manageable segments. The fifth video demonstrates how a counsellor would amalgamate all the skills in a counselling session. The teaching guide provides transcripts, discussion questions and exercises/role plays that instructors can use in both face-to-face and online teaching to enhance student learning of communication skills.