Practical writing for the world of work. Includes business correspondence to technical reports. Analyze and create written digital products. Focus on understanding the audience for effective communication. Extensive critical reading and writing about workplace texts. Emphasis on fluency in critical writing. Includes research skills and writing a critical, documented report. Prerequisites: ENG101 or 101A or 103 or 136. Reading Proficiency.

COURSE CONTENT:

Writing skills: active verbs, specific details, imperative tone, parallelism, and information literacy
Workplace communication skills: memorandums, business letters, e-mails, blog posts, etc.
Outline development
Graphical integration: instructions, presentations
Technical project skills: research, reports, proposals
Audience and rhetorical situation
Workplace dynamics
Content production and delivery processes

LEARNING OUTCOMES:

Demonstrate practical writing skills for workplace proficiency. (1, 2)
Create digital and written communication documents integrating data. (2)
Use organizational strategies to support the creation of written and digital workplace documents for a variety of purposes. (3)
Write effective instructions incorporating graphics to communicate with peers and clients. (4)
Locate and evaluate information to support workplace documents. (5)
Analyze and interpret information to support workplace documents. (5)
Integrate and document information to support workplace documents. (5)
Analyze the rhetorical situation of digital and written communication to adapt for internal and external audiences; hierarchies and roles; and for psychological, social, cultural, and political factors. (6)
Examine dynamics of organizational psychology in the workplace for the purpose of improving communication. (7)
Analyze written documents, digital content, and oral presentations in order to examine the content production and delivery processes of the workplace writer. (8)

This book was developed by one section of the University of Baltimore spring 2020 Composition and Research (WRIT 300) course for Merrick School of Business (MSB) students. This book is designed to take business students beyond the standard requirements for the class. In addition to exploring rhetorical analysis of discourse community genres, the students developed essays to guide future learners through the development of specific genres used in business-related discourse communities. The hard work and enduring patience of the spring 2020 students has culminated in this publication, "Been There, Done That: The Business Student’s Guide to Rhetorical Analysis & Discourse Communities." The book includes guidance for future WRIT 300 MSB students a guide to success – from a college student’s point of view.

Business Communication for Success (BCS) provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve both student and professor.

This lesson plan and activity are designed to help students understand the writing and completing process of a report by creating a proposal. An Internal, Unsolicited report gives them more free-range with formatting.

This course prepares students who are unfamiliar with computer applications to use the Internet for research and communication. Microsoft Office® programs will be used to prepare business letters, newsletters and spreadsheets. Focus will be on formatting and content. Please note that all course materials and content are provided in the IMS Common Cartridge (IMSCC) format. The content can be accessed by opening the IMSCC file using your organization's Learning Management System application (these include Blackboard, D2L, Canvas etc.). Additional information about accessing Common Cartridge files can be found on the IMS Global Web site: http://www.imsglobal.org/cc. Future plans for the Skills Commons Web site include a feature that will allow users to view and download course content that is provided in the IMSCC format. Please refer to the "Enabling Others to Reuse Your Materials” page for more information: http://support.taaccct.org/enabling-reuse/. Each IGEN Consortium college has established an Industry Advisory Group as part ...

Success in the world of work depends to a great extent on a person’s ability to communicate. This course will provide learners with practice in occupational writing, both correspondence and reports. Half of the course deals with correspondence, with particular emphasis on employment letters, customer relations and sales messages. The remaining units focus on report preparation, with practice in writing descriptions, instructions, progress reports and proposals.
The material is interesting, and the exercises are relevant to most administrative, supervisory and managerial positions. The approach to study should make the learners work really enjoyable. If the learners are motivated and can commit themselves to doing a good job of the course, they will derive a great deal of benefit from it.

In this course, you will explore five areas that will prepare you for achieving success as you pursue your goal of continuing your education. Modules include: Strategies for Staying on Course, Study Habits and Skills, Effective Communication, Initiative and Motivation, and Career Exploration