This micro-credential is designed to equip healthcare professionals with essential skills and …
This micro-credential is designed to equip healthcare professionals with essential skills and knowledge to excel in their roles by emphasizing the importance of professionalism and customer service. Effective time management and organizational strategies will be covered. Students will explore the importance of personal appearance, positive attitude, and ethical behavior in healthcare. The topics of bias, prejudice, ethnocentrism, and cultural competence will be covered, all of which are essential for providing high-quality, patient-centered care. This micro-credential is part 2 of 3 of the Professionalism in Healthcare Series. ( Part 1 – Patient Centered Communicator, Part 3 – Teamwork & Interprofessional Collaborator) Content is accesible in the SCORM file
This resource contains a SCORM package (originally hosted in Blackboard LMS), containing …
This resource contains a SCORM package (originally hosted in Blackboard LMS), containing the Patient Centered Communicator Micro-credential. This micro-credential is part 1 of 3 in the Professionalism in Healthcare series. (Other parts are Healthcare Professional, and Teamwork & Interprofessional Collaborator, which are posted seperately). This course is fully online, self-led, and takes around 2-3 hours to fully complete at your own pace. It is a professional enhancement level micro-credential. This course could be modified to be instrucor led. Materials and Methods used:This course has been developed in collaboration with healthcare employers and industry professionals. Content mostly consists of powerpoint lectures, supplementary videos, links to articles, and activities and resources. There are multiple choice assessments as well.
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