![When helping hurts helpers](https://oercommons.org/static/newdesign/images/materials/default-thumbnail-index.png)
This resource is a video abstract of a research paper created by Research Square on behalf of its authors. It provides a synopsis that's easy to understand, and can be used to introduce the topics it covers to students, researchers, and the general public. The video's transcript is also provided in full, with a portion provided below for preview:
"Help from a co-worker is generally viewed as a good thing. But that isn’t always the case. Researchers are exploring an often-ignored form of help that is not always welcomed by those receiving it. It’s called anticipatory help. Anticipatory help is when an employee anticipates the needs of a co-worker and offers or provides help on a task without being asked to do so. That anticipatory help is unsolicited is what distinguishes it from reactive help, which is assisting a co-worker who has explicitly asked for help. According to the team behind the study, a prevailing viewpoint in organizational scholarship is that employees who help their co-workers generally receive positive reactions. But this perspective is based on research that has not deliberately differentiated the outcomes of anticipatory helping from reactive helping..."
The rest of the transcript, along with a link to the research itself, is available on the resource itself.
- Subject:
- Business and Communication
- Management
- Material Type:
- Diagram/Illustration
- Reading
- Provider:
- Research Square
- Provider Set:
- Video Bytes
- Date Added:
- 01/31/2023