In the realm of human interactions, conflict is an inevitable facet, yet many lack adept strategies to maneuver through workplace disputes. This book offers fundamental strategies and frameworks, aiming to empower individuals to transform conflicts into opportunities. By embracing these insights, readers can foster stronger relationships, turning adversarial situations into catalysts for personal and professional growth.

It has become commonplace knowledge that globalization is one of the major forces shaping our world. If we look at the spread of information, ideas, capital, media, cultural artifacts - or for that matter, people - we can see the boundaries and borders that have historically separated one country or one group from another are becoming more and more permeable. For proof of this close to home, you need only to look at the composition of the MIT student body: 8 percent of the undergraduates and 37 percent of the graduate students are from 109 different countries.
“Communicating Across Cultures” is designed to help you meet the challenges of living in a world in which, increasingly, you will be asked to interact with people who may not be like you in fundamental ways. Its primary goals are to help you become more sensitive to intercultural communication differences, and to provide you with the knowledge and skills that will help you interact successfully with people from cultures other than your own. We hope the course will accomplish those goals by exposing you to some of the best writers and scholars on the subject of intercultural communication, and by giving you a variety of opportunities to practice intercultural communication yourself. As you read the syllabus for this course, we hope you get a sense of our commitment to making this course a rewarding experience for you.

Students learn to work through conflicts in compassionate and effective communication.

Do you know how to resolve conflicts in your personal and professional life? Do you act as a mediator between different parties in conflicts? Learn how to assess and address situations of conflict in this micro course.

I have slightly changed from my preliminary lesson idea and changed it to focus on communication and conflict resolution. This lesson is on understanding the issue of conflict and conflict resolution through dialouge. I designed the lesson keeping Aisha in mind. She reported having conflict with their community regarding girls education due to lack of communication with the community members. I have added my lesson plan here, would appreciate feedback for the material. Thank you!

This review of leadership literature and materials was completed by the Spring 2017 Honors Leadership Development course at Central Lakes College in Brainerd, MN. The text contains a review of materials relevant to those studying the topic of leadership. It contains materials on traits and skills of leaders, ethical characteristics of leaders, leadership and emotional intelligence, effective communication, motivating groups, building cohesive groups, creating and utilizing effective goals, effective decision making, initiating change, empowering others, and historical approaches to leadership.

Module 1A focuses on building community by making connections between visual imagery, oral accounts, poetry and written texts of various cultures with a focus on the Haudenosaunee (Iroquois) culture. Students will determine a central idea and demonstrate how gathering information from a variety of sources can help us understand a central idea more fully.| Module 1 also reinforces reading fluency, close text analysis, explanatory paragraph writing, and presenting to peers. The module reinforces the fact that Native Americans—specifically the Iroquois (Haudenosaunee, People of the Longhouse) —were early inhabitants of the New York region and state, and continue to contribute to the region’s history.

Find the rest of the EngageNY ELA resources at https://archive.org/details/engageny-ela-archive .

Students will discuss their daily habits and personal preferences. They will exchange information about their living situations. Students will practice appropriate ways to confront roommates about different types of conflict.

Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships.

Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.

Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.

From communication challenges to focusing on one's own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career.

This book's easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.

Circles use a highly structured process to create a safe space where people can share their feelings and experiences. Since 2011, Morningside Center has partnered with the NYC Department of Education to introduce Peace and Restorative Circles into schools around New York City. Here, Morningside Center trainer Marieke van Woerkom outlines the basic elements of Circles.

Peace Education offers topics and issues that touch the lives of our students every day such as resolving conflicts, clarifying values, and understanding diversity. The language classroom also offers us the opportunity to help students address these issues through activities and tasks that are related to the content and that require the practice of language skills, social interaction skills, and critical thinking skills

This course introduces you to behavioral science theories, methods, and tools and provides opportunities to use and apply them to problems you will encounter in your work and career. The course material will begin with an overview of work and organizations in modern industrial society, and then examine individual behavior, move to behavior in groups or teams, and finally discuss organizations as a whole. It is expected that at the end of the course you will: (a) know something about managerial psychology, (b) know how to learn more, (c) understand the behavioral research process, and (d) develop skills in presenting your ideas in oral and written reports.

Negotiation and Conflict Management presents negotiation theory – strategies and styles – within an employment context. 15.667 meets only eleven times, with a different topic each week, which is why students should commit to attending all classes. In addition to the theory and exercises presented in class, students practice negotiating with role-playing simulations that cover a range of topics. Students also learn how to negotiate in difficult situations, which include abrasiveness, racism, sexism, whistle-blowing, and emergencies. The course covers conflict management as a first party and as a third party: third-party skills include helping others deal directly with their conflicts, mediation, investigation, arbitration, and helping the system change as a result of a dispute.
Learning and grading in 15.667 is based on: readings, simulations and class discussions, four self-assessments, your analysis of the negotiations of others, writing each week in your journal, and writing three Little Papers.

Conflict is inevitable and if unresolved, has negative impacts that reach far beyond the principal parties. Managing conflict in a non-violent manner can increase the ability of everyone involved to work more effectively with clients, staff, and other personnel. This module teaches conflict management through a combination of skill-building and philosophical discussion to enable participants to become invested in the idea that non-violent conflict management is better, more effective, and more efficacious in the long run than either conflict avoidance or an aggressive approach that produces "winners" and "losers." The material can be presented in training sessions of varying lengths from one class to an entire semester. The author recommends separating the three modules over time to allow time for integration of skills. (95 pages)Rice, S. (2000).

This course addresses the philosophical question of what a non-violent life entails. It investigates its ethical dimensions and challenges, and considers whether we can derive a comprehensive moral theory from the principle of non-violence. In addition, it discusses the issues of lying, the duty to forgive, non-violent communication, the ethics of our relationship to anger, the possibility of loving enemies, and the ethics of punishment and rehabilitation. Readings are included from primary exponents of non-violence, such as Tolstoy, Gandhi, and King.
This course is part of the Experimental Study Group at MIT.

Two gamified lesson plans that teach students about restorative practices and their uses. Created by Erynn Ginther and Reid Contreras-Woelfle.

Students will discuss their daily habits and personal preferences. They will exchange information about their living situations. Students will practice appropriate ways to confront roommates about different types of conflict.

Students will discuss their daily habits and personal preferences. They will exchange information about their living situations. Students will practice appropriate ways to confront roommates about different types of conflict.

This course builds on the work done concurrently in 15.280 Communication for Managers and 15.311 Organizational Processes in the first semester of the MBA program. 15.280 is offered for 6 units and 15.277 provides an additional 3 units for a total of 9 units in Managerial Communication. 15.277 acts as a lab component to 15.280 and provides students additional opportunities to hone their communication skills through a variety of in-class exercises. Emphasis is on both individual and team communication.