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Business and Communication

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BUS 202: Professional Customer Service
Unrestricted Use
CC BY
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Provides student with knowledge of customer service and the fundamental abilities and strategies leading to successful customer service in any type of organization.

Subject:
Business and Communication
Material Type:
Full Course
Author:
Charlene Klingel
Date Added:
12/04/2023
Business Administration: Personal Finance Syllabus
Conditional Remix & Share Permitted
CC BY-NC-SA
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Business Administration: Personal Finance Syllabus

BA 218

COURSE DESCRIPTION: Students develop personal financial skills to help them make informed
and smart monetary decisions.

COURSE OBJECTIVES: The successful student will be able to demonstrate the following skills:
 Personal budgeting techniques.
 Knowledge of banking practices and typical fee structures as they relate to the student’s
personal finances including bank reconciliation.
 Knowledge of consumer credit including the value of credit scores and interest rates as
it applies to personal debt.
 Knowledge of the decision variables when making major purchase decisions.
 Knowledge of investing and how to maximize retirement plan decisions.

Subject:
Business and Communication
Finance
Material Type:
Syllabus
Author:
Carla Moha
Date Added:
03/08/2021
Business Applications
Unrestricted Use
CC BY
Rating
0.0 stars

This is the complete  course for Business Applications. The content consists of lectures, templates and instructions to create a stratgeic business plan.

Subject:
Management
Material Type:
Full Course
Author:
Amy Caponetti
Brandi Funk
Samira Abdalla
Stephanie Gillespie
Date Added:
01/16/2023
Business Model Innovation
Unrestricted Use
Public Domain
Rating
0.0 stars

What is Business Model Innovation? This video describes the process in which an organization adjusts its business model.

Subject:
Business and Communication
Material Type:
Lesson
Author:
Los Angeles Pacific University
Date Added:
06/30/2021
Class Slides for Strategic Management
Conditional Remix & Share Permitted
CC BY-NC-SA
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Class slides for Strategic Management are freely-available, screen-reader friendly, openly-licensed, and editable. The slides align with the freely-available open textbook, Strategic Management, which is the required text for Virginia Tech's Pamplin College of Business undergraduate capstone course, MGT 4394 Strategic Management. The collection includes eleven chapter-level .ppt slides with questions and activities, and additional slide decks with exercises and cases.

The open textbook, Strategic Management is freely available in PDF, ePub, Pressbooks, and other formats at http://hdl.handle.net/10919/99282

About the license Unless otherwise noted, the book, slides, and contents there in are licensed with a Creative Commons NonCommercial ShareAlike (CC BY NC SA) 3.0 license, which allows anyone to remix, tweak, and build upon the work for uses which are primarily non-commercial. New works must acknowledge the original work and must be licensed under the same CC BY NC SA 3.0 license. See Creative Commons' Best Practices for Attribution for further information: https://wiki.creativecommons.org/wiki/Best_practices_for_attribution.

Help us! If you are an instructor reviewing, adopting, or adapting this textbook and/or slides, please help us understand your use by filling out this form http://bit.ly/strategy-interest

How to adapt and share the slides
Instructors are encouraged to customize the slide deck by adding their own content and examples. According to the Creative Commons BY NC SA license, customized and shared versions of the slides must:
- Retain the original copyright statement
- Be released under the Creative Commons Attribution NonCommercial-ShareAlike (CC BY NC SA) 3.0 license
- Include a link to the original slide deck source: http://hdl.handle.net/10919/102735
- Include brief statement regarding whether or not changes were made
- List the the name of the adapter.

Find, Adapt and Share Resources
Instructors are encouraged to share their versions via the Instructor Resource Portal in OER Commons

To view the Errata or Report an Error, please see the links at http://hdl.handle.net/10919/102735.

Accessibility
Virginia Tech is committed to making its publications accessible in accordance with the Americans with Disabilities Act of 1990. All figures within the slides have alternative text.

This work is published by Virginia Tech's Pamplin College of Business in association with the University Libraries' at Virginia Tech Open Education Initiative.

Contributors:
Management Faculty, Pamplin College of Business
Reed Kennedy
Eli Jamison
Other esteemed, former faculty from the Department of Management
University Libraries
Design and accessiblity: Kylie Call
Figure design and editorial: Kindred Grey
Project Management: Anita Walz

Subject:
Business and Communication
Material Type:
Lecture
Provider:
Virginia Tech
Provider Set:
VTech Works
Author:
Eli Jamison
Kennedy Reed
Pamplin College of Business
Date Added:
07/20/2021
Consumer Behavior
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Syllabus for a course that addresses why people buy as the foundation for developing concepts for meeting consumer needs through selling, advertising, distribution and related activities. This course uses an open textbook, Consumer Behavior, from the National Programme on Technology Enhanced Learning (NPTEL).

Subject:
Business and Communication
Marketing
Material Type:
Syllabus
Provider:
Springfield Technical Community College
Date Added:
10/03/2019
D-Lab: Supply Chains
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This course introduces concepts of supply chain design and operations with a focus on supply chains for products destined to improve quality of life in developing countries. Topics include demand estimation, capacity planning and process analysis, inventory management, and supply chain coordination and performance. We also cover issues specific to emerging markets, such as sustainable supply chains, how to couple product design with supply chain design and operation, and how to account for the value-adding role of a supply chain. A major aspect of class is the student projects on supply chain design or improvement.

Subject:
Applied Science
Engineering
Environmental Science
Material Type:
Full Course
Date Added:
07/14/2022
ESU 16 Business - Appreciation Letter
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

This template is meant to be a guide for Nebraska ESU 16 Business Teachers when creating Lessons of Instruction. Headings and/or topics not included in the lesson plan should be marked N/A.

Subject:
Education
Material Type:
Activity/Lab
Assessment
Homework/Assignment
Lesson
Lesson Plan
Teaching/Learning Strategy
Unit of Study
Date Added:
02/17/2020
ESU 16 Business-Identity Theft
Conditional Remix & Share Permitted
CC BY-NC-SA
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This template is meant to be a guide for Nebraska ESU 16 Business Teachers when creating Lessons of Instruction. Headings and/or topics not included in the lesson plan should be marked N/A.

Subject:
Education
Material Type:
Activity/Lab
Assessment
Homework/Assignment
Lesson
Lesson Plan
Teaching/Learning Strategy
Unit of Study
Date Added:
02/17/2020
ESU 16 Business Lesson Plan Template
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This template is meant to be a guide for Nebraska ESU 16 Business Teachers when creating Lessons of Instruction. Headings and/or topics not included in the lesson plan should be marked N/A.

Subject:
Education
Material Type:
Activity/Lab
Assessment
Homework/Assignment
Lesson
Lesson Plan
Teaching/Learning Strategy
Unit of Study
Date Added:
02/12/2020
EcoCircle's competence framework
Unrestricted Use
CC BY
Rating
0.0 stars

EcoCircle's competence framework aims to define the required set of knowledge, skills & attitudes needed for a sustainable digital business growth and creation, thanks to the understanding and incorporation of targeted Circular Economy’s fundamentals, which will enable individuals and organizations to navigate successfully the global digital economy. Finally each of the identified competences, within the Framework correspond to the different e-learning modules of our platform and e-game levels of our application (download on: AppStore or Playstore).The framework is also available in Dutch, Finnish, French, Italien, Slovenian & Spanish here https://ecocircleproject.com/results/ 

Subject:
Economics
Environmental Science
Environmental Studies
Higher Education
Management
Marketing
Political Science
Public Relations
Social Science
World Cultures
Material Type:
Syllabus
Author:
Marina Berhault
Date Added:
02/29/2024
German Level 1, Activity 03: Business-Schnitzeljagd / Business Scavenger Hunt (Face to Face)
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Students will receive business cards listing an address, profession and phone number. Based on the cards, students will practice asking each other questions to determine each other's information.

Subject:
Arts and Humanities
Languages
Material Type:
Activity/Lab
Date Added:
10/25/2019
Internal Unsolicited Proposal Report
Conditional Remix & Share Permitted
CC BY-NC
Rating
0.0 stars

This lesson plan and activity are designed to help students understand the writing and completing process of a report by creating a proposal. An Internal, Unsolicited report gives them more free-range with formatting.

Subject:
Business and Communication
Career and Technical Education
Education
Material Type:
Activity/Lab
Lesson Plan
Date Added:
07/17/2019
Intro to Entrepreneurship Canvas Course Shell
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Whole course in Canvas that utilizes OpenStax Entrepreneurship: https://openstax.org/details/books/entrepreneurship

Course Description: Students will learn the basics of entrepreneurship, including the personal aspects of entrepreneurs, opportunity identification, and organizational structuring. This course will introduce information on becoming an entrepreneur, selecting a type of ownership, developing a business plan, marketing a business, hiring and managing a staff, and financing, protecting, and insuring the small business.

Subject:
Business and Communication
Material Type:
Full Course
Author:
Linda Williamson
Date Added:
03/06/2020
Management
Unrestricted Use
CC BY
Rating
0.0 stars

Management BUS 131. Management principles including communications, motivation and group dynamics are the focus of the course. In this course students will explore problem solving strategies for effective planning, cost control and overall organization in a management environment.

This online course syllabus contains all relevant information about this course: its objectives and outcomes, important dates, the grading criteria, the texts and other materials of instruction, and of weekly topics, outcomes, assignments, grading policy, expectations, communication methods, tips for success and due dates. Consider this syllabus as a road map for the course. Course content by Nasreen Latif, course added to OER Commons by Victoria Vidal.

Subject:
Business and Communication
Management
Material Type:
Syllabus
Provider:
Roxbury Community College
Date Added:
11/05/2019
Maslow's Hierarchy Twitter Activity
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This activity is designed to help students understand the representation of Maslow's Hierarchy of Needs in everyday communications. Students will first read about the concept, then explore a familiar environment -- Twitter -- for expressions of it. (The activity can be adapted quickly for use with other social media applications and communication sites.) This activity was created by Dr. Sally B. Seraphin, University of Tennessee-Knoxville.

Subject:
Arts and Humanities
Business and Communication
Social Science
Material Type:
Activity/Lab
Date Added:
07/06/2018
Mastering Strategic Management: 1st Canadian Edition
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CC BY-NC-SA
Rating
0.0 stars

Short Description:
Mastering Strategic Management is designed to enhance student engagement in innovative ways.

Long Description:
Teaching strategic management classes can be a very difficult challenge for professors. In most business schools, strategic management is a “capstone” course that requires students to draw on insights from various functional courses they have completed (such as marketing, finance, and accounting) to understand how top executives make the strategic decisions that drive whether organizations succeed or fail. Many students have very little experience with major organizational choices. This undermines many students’ engagement in the course.

Our book is designed to enhance student engagement. A good product in any industry matches what customers want and need, and the textbook industry is no exception.

Word Count: 116956

ISBN: 978-1-998755-26-4

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Management
Material Type:
Textbook
Provider:
NSCC
Date Added:
01/26/2024