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Communications: Small Group Communication Canvas Commons Course
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CC BY
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Communications: Small Group Communication Canvas Commons Course

COMM 219

DESCRIPTION
Provides theory and practice in teamwork, leadership, and conflict management through participation in small group situations. The emphasis will be on task-oriented, decision-making groups like those found in various workplaces.

LEARNING OUTCOMES
1. Explain the transactional model of communication and describe how messages may be sent and received at both conscious and unconscious levels.
2. Describe the behaviors and attitudes used by the competent communicator who adapts appropriately to various workplace, professional, and personal contexts, other people with diverse perspectives and experiences, and the communicator's goals.
3. Explain and analyze the differences between a "me" orientation and a "we" orientation to problem-solving.
4. Recognize the cyclical nature of team development and create appropriately negotiated norms for team maintenance and performance enhancement.
5. Recognize and describe roles necessary for task performance and team maintenance, including the role of leader.
6. Analyze and report on the communication skills needed for managing conflict and tension in diverse teams.

Subject:
Business and Communication
Communication
Material Type:
Full Course
Author:
Lisa Merritt
Date Added:
03/16/2021
Communications and Information Policy
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This course provides an introduction to the technology and policy context of public communications networks, through critical discussion of current issues in communications policy and their historical roots. The course focuses on underlying rationales and models for government involvement and the complex dynamics introduced by co-evolving technologies, industry structure, and public policy objectives. Cases drawn from cellular, fixed-line, and Internet applications include evolution of spectrum policy and current proposals for reform; the migration to broadband and implications for universal service policies; and property rights associated with digital content. The course lays a foundation for thesis research in this domain.

Subject:
Applied Science
Business and Communication
Career and Technical Education
Communication
Electronic Technology
Engineering
Political Science
Social Science
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Clark, David
Field, Frank
Gillett, Sharon
Lehr, William
Date Added:
02/01/2006
Communications in Law Enforcement and the Criminal Justice System: Key Principles
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Short Description:
This book will examine the key principles of communication personnel in law enforcement require. Areas covered include listening skills, communicating tactics, interviewing skills, note-taking, report writing and testifying in court. Also covered is a section on PTSD and its interaction with law enforcement.

Word Count: 66101

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Business and Communication
Communication
Law
Material Type:
Textbook
Provider:
Justice Institute of British Columbia
Author:
Cindy Patterson
Steve Mccartney
Date Added:
01/22/2021
Communication to Connect: Interpersonal Communication for Today
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

Communicating to Connect: Interpersonal Communication for Today introduces an undergraduate to a whole new world of concepts with an in-depth exploration of interpersonal communication. Theory and research that reflect what is currently known about interpersonal communication complement practical skills explaining why course concepts are important in an undergraduate’s everyday life. The narrative voice and culturally diverse examples, as well as relevant pictures, charts, graphs, videos, and multimedia enhance reading comprehension. In 13 units, this easy-to-navigate OER (Open Educational Resource) promotes the study of interpersonal communication to the world in the most accessible way possible. Ancillary materials are available upon request to support student learning and instructional planning.

Subject:
Business and Communication
Communication
Material Type:
Textbook
Provider:
Austin Community College
Author:
Department of Communication Studies at Austin Community College
Date Added:
12/13/2022
Community Tool Box
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

The Community Tool Box is a free, online resource for those working to build healthier communities and bring about social change. Our mission is to promote community health and development by connecting people, ideas, and resources. The Community Tool Box is a public service developed and managed by the KU Center for Community Health and Development and partners nationally and internationally. The Tool Box is a part of the Center’s role as a designated World Health Organization Collaborating Centre for Community Health and Development.

Professors and instructors from various disciplines use the Community Tool Box as a resource for their teaching. The Tool Box is often used as course text in the fields of public health, community psychology, nursing, social welfare, and other applied fields.

Chapter 1. Our Model for Community Change and Improvement
Chapter 2. Other Models for Promoting Community Health and Development
Chapter 3. Assessing Community Needs and Resources
Chapter 4. Getting Issues on the Public Agenda
Chapter 5. Choosing Strategies to Promote Community Health and Development
Chapter 6. Communications to Promote Interest
Chapter 7. Encouraging Involvement in Community Work
Chapter 8. Developing a Strategic Plan
Chapter 9. Developing an Organizational Structure for the Initiative
Chapter 10. Hiring and Training Key Staff of Community Organizations
Chapter 11. Recruiting and Training Volunteers
Chapter 12. Providing Training and Technical Assistance
Chapter 13. Orienting Ideas in Leadership
Chapter 14. Core Functions in Leadership
Chapter 15. Becoming an Effective Manager
Chapter 16. Group Facilitation and Problem-Solving
Chapter 17. Analyzing Community Problems and Solutions
Chapter 18. Deciding Where to Start
Chapter 19. Choosing and Adapting Community Interventions
Chapter 20. Providing Information and Enhancing Skills
Chapter 21. Enhancing Support, Incentives, and Resources
Chapter 22. Youth Mentoring Programs
Chapter 23. Modifying Access, Barriers, and Opportunities
Chapter 24. Improving Services
Chapter 25. Changing Policies
Chapter 26. Changing the Physical and Social Environment
Chapter 27. Cultural Competence in a Multicultural World
Chapter 28. Spirituality and Community Building
Chapter 29. The Arts and Community Building
Chapter 30. Principles of Advocacy
Chapter 31. Conducting Advocacy Research
Chapter 32. Providing Encouragement and Education
Chapter 33. Conducting a Direct Action Campaign
Chapter 34. Media Advocacy
Chapter 35. Responding to Counterattacks
Chapter 36. Introduction to Evaluation
Chapter 37. Operations in Evaluating Community Interventions
Chapter 38. Some Methods for Evaluating Comprehensive Community Initiatives
Chapter 39. Using Evaluation to Understand and Improve the Initiative
Chapter 40. Maintaining Quality Performance
Chapter 41. Rewarding Accomplishments
Chapter 42. Getting Grants and Financial Resources
Chapter 43. Managing Finances
Chapter 44. Investing in Community Resources
Chapter 45. Social Marketing of Successful Components of the Initiative
Chapter 46. Planning for Sustainability

Sample syllabi are also available: https://ctb.ku.edu/en/teaching-with-the-community-tool-box

Subject:
Applied Science
Business and Communication
Communication
Health, Medicine and Nursing
Public Relations
Social Science
Social Work
Sociology
Material Type:
Reading
Textbook
Author:
Center for Community Health and Development at the University of Kansas
Date Added:
03/13/2019
Companion Guide to English for Office Administration
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

“Companion Guide to English for Office Administration” is a simple digital guide or handbook in pdf format, enriched with interactive links, which is liable to be included in a learning management system such as Moodle or Google Classroom.This e-handbook is addressed to Office Administration students taking their first year of Vocational Education and Training.  The content is distributed into 5 units which focus on topics and situations related to the professional field of administrative assistants, secretaries, etc. Each of these units includes a number of communicative tasks closely connected to Business Administration and Management.

Subject:
Business and Communication
English Language Arts
Material Type:
Homework/Assignment
Author:
E.M. López
Date Added:
06/05/2020
Comparative Grand Strategy and Military Doctrine
Conditional Remix & Share Permitted
CC BY-NC-SA
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0.0 stars

This course will conduct a comparative study of the grand strategies of the great powers (Britain, France, Germany and Russia) competing for mastery of Europe from the late nineteenth to the mid-twentieth century. Grand strategy is the collection of political and military means and ends with which a state attempts to achieve security. We will examine strategic developments in the years preceding World Wars I and II, and how those developments played themselves out in these wars. The following questions will guide the inquiry: What is grand strategy and what are its critical aspects? What recurring factors have exerted the greatest influence on the strategies of the states selected for study? How may the quality of a grand strategy be judged? What consequences seem to follow from grand strategies of different types? A second theme of the course is methodological. We will pay close attention to how comparative historical case studies are conducted.

Subject:
Arts and Humanities
Business and Communication
History
Political Science
Social Science
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Posen, Barry
Date Added:
09/01/2004
Comparing saving and investing
Unrestricted Use
Public Domain
Rating
0.0 stars

Students explore the differences between saving and investing and answer questions about which one they’d use to reach different financial goals.

Subject:
Business and Communication
Finance
Material Type:
Lesson Plan
Author:
Consumer Financial Protection Bureau
Date Added:
06/27/2024
Compassionate Collaboration
Only Sharing Permitted
CC BY-ND
Rating
0.0 stars

Are you able to use empathy to relate to others? Do you engage with others in a compassionate way? How do you feel about interacting with others in your personal life and in workplace settings? Learn more about compassionate collaboration and how to prioritize meaningful connection in your personal and professional life. Join us in Compassionate Collaboration.

Footage: Pexels.com

Subject:
Business and Communication
Career and Technical Education
Communication
Psychology
Social Science
Material Type:
Lesson
Author:
LAPU
Date Added:
06/08/2023
Competition in Telecommunications
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

Competition in Telecommunications provides an introduction to the economics, business strategies, and technology of telecommunications markets. This includes markets for wireless communications, local and long-distance services, and customer equipment. The convergence of computers, cable TV and telecommunications and the competitive emergence of the Internet are covered in depth. A number of speakers from leading companies in the industry will give course lectures.

Subject:
Applied Science
Business and Communication
Career and Technical Education
Economics
Electronic Technology
Engineering
Social Science
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Hausman, Jerry
Date Added:
09/01/2003
Competitive Decision-Making and Negotiation
Conditional Remix & Share Permitted
CC BY-NC-SA
Rating
0.0 stars

This course aims to develop negotiation skills by active participation in a variety of negotiation settings, and a series of integrative bargaining cases between two and more than two parties over multiple issues. Ethical dilemmas in negotiation are discussed at various times throughout the course.

Subject:
Arts and Humanities
Business and Communication
Management
Philosophy
Material Type:
Full Course
Provider:
MIT
Provider Set:
MIT OpenCourseWare
Author:
Kaufman, Gordon
Date Added:
02/01/2011
Computer Applications
Only Sharing Permitted
CC BY-ND
Rating
0.0 stars

This course focuses on both theoretical knowledge and hands on application projects. The course will prepare students to not only utilize Microsoft Word, Excel, PowerPoint, and Access software, but will also to be able to translate this knowledge to other similar application software commonly used in industry.
Chapter 1: Computers and Operating Systems - Hardware
Chapter 2: Computers and Operating Systems - Software
Chapter 3: Computers and Operating Systems - Security
Chapter 4: Processing Software - Concepts
Chapter 5: Processing Software - Formatting & Editing Techniques
Chapter 6: Processing Software - Inserting
Chapter 7: Processing Software - Other Features
Chapter 8: Presentations - Creating & Editing
Chapter 9: Presentations - Enhance
Chapter 10: Presentations - Add Media & Animation
Chapter 11: Spreadsheets
Chapter 12: Database Software - Database Objects
Chapter 13: Database Software - Querying a Database
Chapter 14: Database Software - Creating Reports & Forms

Subject:
Business and Communication
Material Type:
Textbook
Provider:
Affordable Learning LOUISiana
Author:
Ann Williams (Contributor)
Brandy Burbante (Contributor)
Dennis Sigur (Contributor)
Jennifer Lavergne (Contributor)
Juana Moreno (Contributor)
Louis The Louisiana Library Network
Sudhir Trivedi (Contributor)
Date Added:
01/14/2023
Computer Applications Open Edition
Unrestricted Use
CC BY
Rating
0.0 stars

Short Description:
This course will introduce the student to Microsoft Excel.

Long Description:
This textbook was written for a community college introductory course in spreadsheets utilizing Microsoft Excel. While the figures shown utilize Excel 2019, the textbook was written to be applicable to other versions of Excel as well. The book introduces new users to the basics of spreadsheets and is appropriate for students in any major who have not used Excel before. This textbook includes instructions for Excel for Mac also.

Word Count: 65627

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Applied Science
Arts and Humanities
Business and Communication
Computer Science
Graphic Arts
Material Type:
Textbook
Provider:
Loyalist College
Date Added:
05/05/2023
Computer Essentials Open Edition
Unrestricted Use
CC BY
Rating
0.0 stars

Short Description:
This course will introduce the student to Microsoft windows, Word, Excel, Access and PowerPoint.

Long Description:
This textbook will introduce the student to Microsoft windows, Word, Excel, Access and PowerPoint. The text covers basic concepts of creating word processing, spreadsheets, databases and presentation materials for the workplace.

Word Count: 26424

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Subject:
Applied Science
Business and Communication
Career and Technical Education
Computer Science
Material Type:
Textbook
Provider:
Loyalist College
Date Added:
05/18/2021
Computer Glossary
Unrestricted Use
CC BY
Rating
0.0 stars

Technology rapidly changes and as a result users are expected to be familiar with the latest computer terms and descriptions. This source will help understand some of the latest terminology used in the industry today.

Subject:
Business and Communication
Material Type:
Lesson
Date Added:
04/04/2014
Concept Maps Tools
Unrestricted Use
Public Domain
Rating
0.0 stars

Concept maps are graphical tools for organizing and representing knowledge. They include concepts, usually enclosed in circles or boxes of some type, and relationships between concepts indicated by a connecting line linking two concepts

Subject:
Arts and Humanities
Business and Communication
Material Type:
Interactive
Provider:
Institute of Human Machine Cognition
Provider Set:
Individual Authors
Author:
Joe D. Novak
Date Added:
10/15/2012
Concepts of Corporate Social Responsibility in China
Only Sharing Permitted
CC BY-NC-ND
Rating
0.0 stars

Liu Baocheng, executive director of the Center for International Business Ethics, talks with Kirk O. Hanson, executive director of the Markkula Center for Applied Ethics, about what businesses owe to the larger community. In China, Liu explains, businesses think about the Three P's: Responsibility for People, Planet, and Profit.

Subject:
Business and Communication
Management
Material Type:
Lecture
Provider:
Markkula Center for Applied Ethics at Santa Clara University
Provider Set:
Global Business Ethics Videos
Date Added:
05/28/2015