2.2.2 Knowedge Check (with solutions)
Engage stakeholders.
Overview
This learning module (Lesson 2 of Unit 2) is part of a course called Project Management Fundamentals and may either be completed individually as a stand-alone topic, or part of a trio of learning modules on external management, or as part of the course.
Learning outcomes.
Stakeholders are anyone who has an interest (or "stake") in your project. Project managers can gain stakeholder buy-in and commitment to the project's success by actively involving them and considering their needs and expectations.
Upon successful completion of this module, you'll be able to:
- List various types of stakeholders.
- Create stakeholder grid.
- Develop stakeholder engagement plan.
What is stakeholder management? | 5-10 minute read
Porf. Christianson considers his Project Management Fundamentals textbook a work-in-progress (version 0.5). It is available at OER Commons as PDF download. He also provides a nice companion student workbook also available as a PDF download. For each chapter, the workbook provides a skeletal outline and knowledge checks (with answer keys). In many chapters, there are exercises and examples. It may be provided to students as a whole workbook or subsections may be provided with each chapter.
Read section 3 of chapter 2 (Project Management Roles) of Christianson's Project Management Fundamentals text (PDF resource attached).
FYI: J. Scott Christianson is a professor at the University of Missouri and has an interesting website about technology (from AI to blockchain to crypto and everything in between).
What is stakeholder analysis? | 3 minute watch
Test your knowledge.
- Stakeholders can be placed in one of four quadrants on a typical stakeholder grid based upon their level of power/influence and level of interest. In which quadrant do you need to only keep the stakeholders informed?
- Upper left
- Upper right
- Lower right
- Lower left
2. T/F: A stakeholder is anyone who is interested in or can influence a project.
- True
- False
3. Which of the following is NOT an external stakeholder?
- Government
- Shareholders
- Trade associations
- Sub-contractors
4. T/F: In addition to plotting all of a project's stakeholders on a grid/register, you should also determine whether they support or oppose the project.
- True
- False