Why it Matters
Overview
Teacher resources for Unit 9 can be found on the next page.
Provided by: Lumen Learning. License: CC BY: Attribution
Why It Matters: Branding
Resources for Unit 9: Branding
Slide Deck - Unit 9: Branding
Unit 9 Assignment: Marketing Plan, Part 2
Pacing
The Principles of Marketing textbook contains sixteen units—roughly one unit per week for a 16-week semester. If you need to modify the pace and cover the material more quickly, the following units work well together:
- Unit 1: What Is Marketing? and Unit 2: Marketing Function. Both are lighter, introductory units.
- Unit 15: Global Marketing and Unit 16: Marketing Plan. Unit 16 has more course review and synthesis information than new material per se.
- Unit 5: Ethics can be combined with any unit. You can also move it around without losing anything.
- Unit 8: Positioning and Unit 9: Branding. Companion modules that can be covered in a single week.
- Unit 6: Marketing Information & Research and Unit 7: Consumer Behavior. Companion units that can be covered in a single week.
We recommend NOT doubling up the following units, because they are long and especially challenging. Students will need more time for mastery and completion of assignments.
- Unit 4: Marketing Strategy
- Unit 10: Product Marketing
- Unit 13: Promotion: Integrated Marketing Communication
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Learning Outcomes
- Describe the elements of brand and how brands add value to an organization’s products and services
- Define brand equity and its role in measuring brand strength
- Explain the how marketers use brand positioning to align marketing activities and build successful brands
- Explain the importance of name selection in the success of a brand
- Discuss the role of packaging in the brand-building process
- Explain key strategies for developing brands including brand ownership, brand and line extensions, co-branding and licensing
Why analyze elements of a brand and explain how the brand-building process contributes to the success of products or services?
Pop Quiz!
Instructions: Grab a piece of paper and jot down answers to the following questions:
- What is your favorite brand of clothing?
- Why is it your favorite?
- List a word or phrase that describes how this brand makes you feel:
- What is your favorite brand of car?
- Why is it your favorite?
- List a word or phrase that describes how this brand makes you feel:
- What is your favorite place to stop for coffee, donuts, a bagel, or some other snack?
- Why is it your favorite?
- List a word or phrase that describes how this place (which is also a brand) makes you feel:
Set the paper aside for a moment and keep reading. We’ll come back to it.
The Power of Brand
Brands are images that exist in your mind–and in the minds of other consumers–about the things around you: products, services, places, companies, people, entertainment, and so on. In a modern world that offers many choices, brands help simplify the decisions you make about what to buy, where to go, and how to spend your time.
Brands are powerful. When you explain why a brand is your favorite, you probably identify some of the traits or features of its products or services that explain rationally what makes it better than others. But rational explanations are just part of the story. Strong brands are powerful because they also tap into emotions. They make you feel a certain way, and that feeling is hard for any other brand to replicate—let alone replace.
Brands can cause people to spend more money on a product than they would otherwise. Brands can create a sense of loyalty and even lock-in—that haloed point where a tribe of dedicated fans always chooses one company’s product or services over another.
So how do they do it? What’s happening in marketing departments to create these powerful, emotional assets called brands?
What Creates a Brand Experience?
Go back to your pop quiz responses. Pick one of your favorite brands and list 2–3 things the company behind the brand provides to help make that favorite brand so memorable or special for you. It could be any of the following things–or something else entirely:
- Brand name
- Product design
- The shopping experience
- The post-purchase experience
- People or communities associated with the brand
- Product packaging
- Advertising
- Social media activity
- Customer service
- Comfort, convenience, or ease-of-use
- Attitude or personality of the brand
- Special information, deals, or promotions targeted to you
- Membership or loyalty programs
- Pricing or value for the money
- Events or activities tied to the brand
- Something else?
Marketers use these tools and many others to create the total experience with a product, service, or company that turns it into an actual “brand.” In this module, you’ll learn how a brand starts and discover what it takes to coordinate all the different parts of the unique brand.
The Paradox of Brand
Although organizations take all kinds of measures to create and build brands, in fact, the brand isn’t just what the company says it is. In the end, the brand is what customers believe it is, as the following quote explains:
So what exactly is a brand?
A brand is a person’s gut feeling about a product, service, or organization.
It’s a gut feeling because people are emotional, intuitive beings. It’s a person’s gut feeling because brands are defined by individuals, not companies, markets, or the public.
It’s not what YOU say it is.
It’s what THEY say it is.—Marty Neumeier, author and branding consultant, Neutron LLC
Companies can do a lot to create and build brands, but the net impact and value is what happens inside the mind of the consumer. The supreme challenge of brand is to make your vision of your brand the same thing other people experience and believe about your brand.
Read on to learn more.
Licenses and Attributions
CC licensed content, Original
- Why It Matters: Branding. Provided by: Lumen Learning. License: CC BY: Attribution
CC licensed content, Shared previously
- Coffee Art in 3D. Authored by: JC Awe. Located at: https://www.flickr.com/photos/qqjawe/8452733327/. License: CC BY: Attribution