Essentials skills for success in the Canadian business environment

Long Description:
Professional Business Practice provides essentials skills for success in the Canadian business environment. Users will learn how to: Understand and capitalize on their professional skills and strengths Present themselves and their work in a professional manner Communicate clearly, efficiently and effectively to different audiences in a variety of contexts Create effective professional documents Participate actively in successful, productive teams Skilfully give and receive feedback Avoid and manage conflict Create and manage their professional brand Expand and capitalize on their professional network Practice critical thinking, reliable research, and information presentation skills Manage their time and stress using constructive methods and strategies Develop self-reliance, responsibility, adaptability, project management and problem-solving skills

Word Count: 14056

ISBN: 978-0-9879506-7-3

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Essentials skills for success in the Canadian business environment

Word Count: 12765

ISBN: 978-1-998755-88-2

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Word Count: 149247

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NSCC EDITION

Word Count: 25113

ISBN: 978-1-990641-29-9

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A Common Approach to Work-place Writing

Short Description:
This open textbook is designed to support the learning outcomes of Fanshawe College’s first-year Common Communications curriculum and is designed to guide college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession.

Long Description:
This open textbook is designed to support the learning outcomes of Fanshawe College’s first-year Common Communications curriculum and is designed to guide college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession. Organized in five major units— Communication Foundations, Professional Writing Processes, Routine Workplace Communication, Employment and Interpersonal Communication, and Presentations and Group Communication —this opened educational resource is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style. Structured around the learning outcomes of Fanshawe’s first-year communications courses, this textbook helps ensure that students graduate with the communication skills necessary to succeed in the modern workplace.

Word Count: 221786

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Short Description:
This Open Educational Resource (OER), developed by Olds College is collaboration with the Government of Alberta, is a series of modules intended for use in Higher Education courses or by independent learners. This resource is useful for instructors whose courses cover introductory communication skills, workplace communication, technical communication, or business writing. It contains four modules, each with its own lesson plans, assessments, and supporting materials. This is module, Foundations of Professional Communication, is the first in the series and establishes important foundational skills to address the complexities of communicating in the modern-day professional environment. Topics include audience, communication channels, plain language, using visuals, and using feedback.

Word Count: 20685

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

A Common Approach to Work-place Writing

Short Description:
This open textbook is designed to guide college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession.

Long Description:
This open textbook is designed to guide college students in developing the vital communication skills that will help with the real, everyday tasks of writing and speaking in their chosen profession. Organized in five major units— Communication Foundations, Professional Writing Processes, Routine Workplace Communication, Employment and Interpersonal Communication, and Presentations and Group Communication —this opened educational resource is conveniently presented in a variety of AODA-compliant formats and written in the reader-friendly style. This textbook helps ensure that students graduate with the communication skills necessary to succeed in the modern workplace.

Word Count: 221219

ISBN: 978-1-998755-44-8

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

A Functional Approach

Short Description:
Professional Writing Today: A Functional Approach provides clear, accessible guidance for writing in today's professional workplaces. This book is ideal for students at the beginning of their careers and entry-level employees looking to move to the next level.

Word Count: 60405

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Word Count: 9747

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NSCC Edition

Short Description:
This textbook for professional and technical communication is a compilation of several Open Resource materials. The purpose in its design is to provide a wide variety of materials on subjects in professional and technical communication, and to offer several different perspectives and delivery modes of those materials.

Word Count: 176364

ISBN: 978-1-990641-99-2

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A team exercise requiring students to edit the written style of numbers using proofreading symbols. Used for OIT-110, Communications and Editing, at Springfield Technical Community College. Created and taught by Professor Eileen Cusick.

List of proofreader's marks including operational signs, typography signs, and punctuation marks. For OIT 110, Communications and Editing, at Springfield Technical Community College. Taught by Professor Eileen Cusick.

A list of scenarios involving numbers and how to deal with each when proofreading.

First Edition

Short Description:
In this resource, readers will learn about key topics related to professional communication using a psychological lens. Readers will have the opportunity to examine how communication and workplace behaviours are influenced by individual differences in emotion motivation, learning, memory, decision-making behaviour, and personality as they relate to communication and interpersonal relationships in the Canadian workplace.

Long Description:
In this Open Educational Resource (OER), readers will learn about key topics related to professional communication using a psychological lens. Readers will have the opportunity to examine how communication and workplace behaviours are influenced by individual differences in emotion motivation, learning, memory, decision-making behaviour, and personality.

In the second half of the book, we explore how these individual differences impact our interactions with others in groups and how we lead. The final chapter of the book looks outward to society and discusses ethics from the perspective of individuals and organizations.

This resource also contains case studies that will allow readers to hone their critical thinking skills and apply theory to real-world scenarios. In addition, readers will have the opportunity to reflect on their own knowledge, skills, and abilities using self-assessments for each chapter.

Word Count: 140149

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Short Description:
Bringing together aspects of ethics, social and civil responsibility, advocacy and publics, this introductory textbook provides a new approach to communication theory and practice in the post truth era. In this book, students will examine fields that intersect with public interest frameworks to provide building blocks and strategies for effective communication. These include organisational listening, capacity building, partnerships and alliances, the role of social enterprises, the concepts of 'wicked problems' and 'discourse arenas', and the importance of participation and activism in generating democratic debate. The book examines social problems and interest conflicts that are faced every day - from environmental degradation to homelessness; public health to media power - and considers the positions of different publics and individuals in navigating the communication of public interest processes and outcomes.

Long Description:
‘What an amazing resource for students. The mixture of accessible and informative text, case studies, interactive activities, and more make this such an engaging read.’ Professor Kelly Fielding, University of Queensland

‘This book is an excellent resource for students, practitioners, and community organisations among others, which provides a comprehensive overview and deeper insights situating public interest communication in society.’ Assistant Professor Michele Clark, Bond University

‘Students will find Johnston and Gulliver’s book an excellent introduction to the theoretical debates around the concept of the ‘public interest’, an idea which is of central importance in ethics, democratic government, the law, and the notion of a ‘free press’.’ Dr Ian Somerville, University of Leicester

‘This is a fabulous introduction to key concepts in public interest communication. It untangles the notion of ‘publics’ and shows how theories of the public interest, the public sphere, and discourse arenas, among others, intersect with communication practice.’ Dr Skye Doherty, University of Queensland

‘This book shines a spotlight on the strategic value and purpose of communication by showing its centrality to finding solutions. While addressing action as well as theory, it goes beyond the usual tactical-level discussion to focus on the context in which communication contributes to society.’ Dr Leanne Glenny, University of South Australia

Word Count: 22869

ISBN: 978-1-74272-359-4

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Short Description:
Public Relations Case Studies: Strategies & Actions provides students with real-world PR case studies. The case studies explore PR dilemmas and campaigns in a variety of sectors and circumstances. The book offers learning opportunities about audience analysis, campaign planning, strategy, tactics, message development, media relations, and crisis communications for the PR practitioners of today and the future.

Word Count: 21457

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Short Description:
Public Relations: From Strategy to Action guides students through the process and practice of engaging in the world of public relations. The book teaches audience analysis, campaign planning, strategy, tactics, message development, and media relations for the PR practitioners of today and the future.

Word Count: 33513

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Word Count: 112711

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The purpose of this course is to systematically examine the elements and factors which result in an effective speech. Tying these together are the themes of information and ethics, emphasized in each resource because they are becoming increasingly important to all communicators. Upon successful completion of this course, students will be able to: resolve ethical issues involving speech preparation and presentation; recommend techniques for resolving issues, which may interfere with active listening; identify the most effective speech topics, qualities, content, and delivery techniques based on the specific characteristics of an audience; evaluate the effectiveness of speeches for different types of audiences; use online and library-based research to find and critique the credibility of sources of information; cite sources of information appropriately, accurately, and clearly in both spoken and written contexts; choose the most effective pattern of organization for presenting different types of information to a listening audience; evaluate the effectiveness of supporting details or evidence based on the main ideas or arguments they are used to support; choose the most appropriate pattern for organizing a persuasive speech, based on the relationship between arguments and evidence or the relationship between the topic and the audience; identify whether the functions of an introduction or conclusion have been fulfilled and will be effective when presented to a specific type of audience; create keyword and sentence outlines for informative and persuasive speeches; revise a passage written for readers so that it can be delivered effectively and engagingly to listeners; identify and use techniques to improve the fluidity and clarity of verbal delivery; recognize non-verbal techniques that communicate the speakerĺÎĺ_ĺĚĺ_s confidence and credibility in a sample speech; demonstrate comprehensive knowledge of effective, ethical public speaking by accurately and thoroughly assessing the qualities of entire informative, persuasive, and special occasion speeches. This free course may be completed online at any time. (Communication 101)

A full course with PowerPoints, activities, quizzes, and assignments, whose outcomes include: Outline the fundamental elements, skills, and goals of Public Speaking; Demonstrate an understanding of ethical considerations in public speech; Explain how to listen actively and respond productively to others; Explain ways to adapt your speech to the needs and expectations of a particular audience; Choose and research a speech topic; Identify strategies for organizing and outlining a speech; Identify strategies for refining the various parts of a speech; Identify strategies for delivering a speech effectively; Identify strategies to prepare and deliver an informative speech; Identify strategies to prepare and deliver a persuasive speech; Explain how to prepare and deliver speech for a special occasion; Explain some of the strategies and challenges for effective online speaking; Identify how to adapt public speaking skills to the workplace; Recognize typical dynamics of small groups and identify effective strategies for effective collaboration; Explain how to create effective presentation aids.