How to sell more faster with Sales Process Engineering

Short Description:
How to sell more faster with Sales Process Engineering

Long Description:
The Dolphin and the Cow?

Somehow, a memorable metaphor always seems to help me remember core concepts. For better or for worse, I assume that most readers of this book will agree.

The “sales” dolphin shown here represents the traditional, first-rate selling professional – graceful, effortlessly quick, a thing of beauty to watch! But, as we all know, the world has changed and the pace of that change continues to accelerate. We are all too familiar with how the “dot.com” boom become a “dot.bomb,” but not before it permanently and profoundly altered the business world.

The industrial sector has been contracting and will continue to shrink as a percentage of GDP. According to a recent study by Alliance Capital Management, factory employment in the U.S. declined 11% from 1995 to 2002. Most of us are just beginning to realize, however, that something more is happening. That same study also points out a 20% decline in Brazil, a 16% decline in Japan and a 15% decline in China. So I guess our jobs really aren’t just being exported overseas… Something even more fundamental must be going on.

The point here (and the point of this entire book) is that the “sales dolphin” can no longer swim alone. A new and different sort of help is needed. Things like metrics, statistical analysis and control and Sales Process Engineering or “SPE” are becoming more and more essential.

In the 19th century, these disciplines were applied to agriculture. That is why we no longer need 80% of the population to grow food. Since the 1940s, manufacturing executives have been applying them. That is why factory employment is dropping dramatically world-wide. Sales executives are next.

Teaching the “SPE Cows” to swim with the “Sales Dolphins” will become the competitive differentiator for a sales force. Read on. I trust that what follows will help.

Word Count: 13157

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Short Description:
“Domestic Violence in Immigrant Communities: Case Studies” is a freely accessible eCampus Ontario Pressbook containing case studies of immigrant women experiencing domestic violence to be used as educational materials. The book highlights the complexity of domestic violence cases in immigrant communities and the different legal processes that these women encounter in seeking justice and the challenges they face in relation to re-establishing their own lives and the lives of their children. The book contains questions for reflection; a description of legal processes involved in DV cases, and a glossary of the terms used throughout the case studies.

Long Description:
“Domestic Violence in Immigrant Communities: Case Studies” is a freely accessible eCampus Ontario Pressbook containing case studies of immigrant women experiencing domestic violence to be used as educational materials. The contents were created by analysing closed legal case files of 15 immigrant women living in Ontario who experienced domestic violence. The comprehensive case studies that emerge from this research present domestic violence experienced by immigrant women in all its complexity, highlighting their unique vulnerability at the intersections of race, gender and immigration status. The book also highlights the different legal processes that these women encounter in seeking justice and the challenges they face in relation to re-establishing their own lives and the lives of their children. In addition to the cases, the book contains questions for reflection; a description of legal processes involved in DV cases, and a glossary of the terms used throughout the case studies. This interactive Pressbook is an ideal resource for social work and legal practitioners, including students in social service work, social work and law programs, in order to increase their understanding about the complexity of domestic violence cases in immigrant families and develop strategies for culturally informed interventions.

Word Count: 42082

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Short Description:
NewParaThis textbook is a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1103 and BIOL 1109 courses at Douglas College in BC, Canada. If you have technical difficulty downloading this textbook, copy & paste the following direct link into your browser's address bar to allow you download the print .pdf version: https://pressbooks.bccampus.ca/dcbiol110311092nded/open/download?type=print-pdfNewParaNote: This open textbook has been imported into Pressbooks to make it easier for instructors to edit, build upon, and remix the content. There may be formatting errors in the book that need attention. We therefore recommend you review and edit this book before using it in your own classroom. For information about how to get your own copy of this book to work on, see the Clone a Book chapter in the Pressbooks Guide. You can access the original OpenStax version of this textbook on which this version is based here: Anatomy and Physiology

Long Description:
This textbook is a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1103 and BIOL 1109 courses at Douglas College in BC, Canada. Readers should be aware that the information herein is subject to change at any time as corrections, additions, or other important modifications are made. Current students at Douglas College should be aware that only the most recent version of this textbook will be considered by their instructors to be complete and correct. The most recent version of this second edition will remain accessible online at https://pressbooks.bccampus.ca/dcbiol110311092nded/, and the most recent version of the second edition of the companion textbook (developed for Douglas College’s BIOL 1203 and BIOL 1209 courses) will also remain accessible online at https://pressbooks.bccampus.ca/dcbiol120312092nded/.

This textbook was developed initially as an adaptation of the OpenStax Anatomy & Physiology textbook, freely and perpetually available online at http://cnx.org/content/col11496/latest/. The original adaptations of that OpenStax textbook for Douglas College are accessible online at https://pressbooks.bccampus.ca/dcbiol11031109/ and https://pressbooks.bccampus.ca/dcbiol12031209/ In the first edition of the Douglas College adaptations the chapter and section numbers were left as they were in the version of the OpenStax A&P textbook, from which they were largely drawn. However, this second edition has been more extensively edited and rearranged to correspond with the curriculum used at Douglas College, so chapter and section numbers are no longer aligned specifically with the OpenStax A&P textbook.

Word Count: 114229

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Short Description:
NewParaThis textbook is part of a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1203 and BIOL 1209 courses at Douglas College in BC, Canada. A newer edition is currently in use and is available at: https://pressbooks.bccampus.ca/dcbiol120312094thed/NewParaIf you have technical difficulty downloading the current version of this textbook, copy & paste the following direct link into your browser's address bar to allow you download the print .pdf version: https://pressbooks.bccampus.ca/dcbiol120312094thed/open/download?type=print_pdfNewParaNote: This open textbook has been imported into Pressbooks to make it easier for instructors to edit, build upon, and remix the content. There may be formatting errors in the book that need attention. We therefore recommend you review and edit this book before using it in your own classroom. For information about how to get your own copy of this book to work on, see the Clone a Book chapter in the Pressbooks Guide. You can access the original OpenStax version of this textbook on which this version is based here: Anatomy and Physiology

Long Description:
This textbook is a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1103 and BIOL 1109 courses at Douglas College in BC, Canada. Readers should be aware that the information herein is subject to change at any time as corrections, additions, or other important modifications are made. Current students at Douglas College should be aware that only the most recent version of this textbook will be considered by their instructors to be complete and correct.

This textbook was developed initially as an adaptation of the OpenStax Anatomy & Physiology textbook, freely and perpetually available online at http://cnx.org/content/col11496/latest/. Note that the Douglas College edition of this textbook has been extensively edited and rearranged to correspond with the curriculum used at Douglas College, so chapter and section numbers are not necessarily aligned specifically with those in the OpenStax A&P textbook.

Word Count: 118754

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Short Description:
NewParaThis textbook is a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1203 and BIOL 1209 courses at Douglas College in BC, Canada. If you have technical difficulty downloading this textbook, copy & paste the following direct link into your browser's address bar to allow you download the print .pdf version: https://pressbooks.bccampus.ca/dcbiol120312094thed/open/download?type=print-pdfNewParaNote: This open textbook has been imported into Pressbooks to make it easier for instructors to edit, build upon, and remix the content. There may be formatting errors in the book that need attention. We therefore recommend you review and edit this book before using it in your own classroom. For information about how to get your own copy of this book to work on, see the Clone a Book chapter in the Pressbooks Guide. You can access the original OpenStax version of this textbook on which this version is based here: Anatomy and Physiology

Long Description:
This textbook is a project under development by our Biology faculty to ultimately provide students with all the factual information they need to succeed in the BIOL 1203 and BIOL 1209 courses at Douglas College in BC, Canada. Readers should be aware that the information herein is subject to change at any time as corrections, additions, or other important modifications are made. Current students at Douglas College should be aware that only the most recent version of this textbook will be considered by their instructors to be complete and correct. The most recent version of this fourth edition will remain accessible online at https://pressbooks.bccampus.ca/dcbiol120312094thed/, and the most recent version of the second edition of the companion textbook (developed for Douglas College’s BIOL 1103 and BIOL 1109 courses) will also remain accessible online at https://pressbooks.bccampus.ca/dcbiol110311092nded/.

This textbook was developed initially as an adaptation of the OpenStax Anatomy & Physiology textbook, freely and perpetually available online at http://cnx.org/content/col11496/latest/. The original adaptations of that OpenStax textbook for Douglas College are accessible online at https://pressbooks.bccampus.ca/dcbiol11031109/ and https://pressbooks.bccampus.ca/dcbiol12031209/ In the first edition of the Douglas College adaptations the chapter and section numbers were left as they were in the version of the OpenStax A&P textbook, from which they were largely drawn. However, this fourth edition has been more extensively edited and rearranged to correspond with the curriculum used at Douglas College, so chapter and section numbers are no longer aligned specifically with the OpenStax A&P textbook.

Word Count: 125273

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Word Count: 251888

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Based on College Physics by Open Stax

Short Description:
This is a custom edition for Practical Physics Physics 1104 at Douglas College. It has been modified from OpenStax College Physics.

Long Description:
This textbook has been customized for Physics 1104 at Douglas College. That course is intended for students who have not taken Physics previously or who have taken some secondary school Physics and want a review. The areas to be covered are mechanics (one and two dimensional motions; vectors; rotational motion; simple machines; work, energy, and power; momentum; equilibrium; Hooke’s law; collisions; circular motion; hydrostatics), heat (thermometry; heat transfer; thermal properties of matter), and electricity (electrostatics; direct current concepts and basic circuits).

This book is based on Open Stax’s College Physics. It is organized such that topics are introduced conceptually with a steady progression to precise definitions and analytical applications. The analytical aspect (problem solving) is tied back to the conceptual before moving on to another topic. Each introductory chapter, for example, opens with an engaging photograph relevant to the subject of the chapter and interesting applications that are easy for most students to visualize.

Word Count: 287459

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Short Description:
Douglas College custom textbook for first year college physics. Physics 1107 based on Open Stax College Physics. Algebra based, designed primarily for biology and earth science majors.

Word Count: 222181

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Winter 2021

Short Description:
Douglas College custom textbook for first year college physics. Physics 1108 based on Open Stax College Physics. Algebra based, designed primarily for biology majors transferring to Simon Fraser University.

Word Count: 306375

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Adapted from Open Stax College Physics by the Department of Physics and Astronomy at Douglas College

Short Description:
This is a custom textbook for Physics 1207 Introductory General Physics II at Douglas College. This is the second semester of a non-calculus based course intended primarily for life science majors. It focuses on electricity, magnetism, optics and modern physics. This textbook is based on Open Stax College Physics.

Long Description:
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Word Count: 350922

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)

Adapted from Open Stax College Physics by the Department of Physics and Astronomy at Douglas College

Short Description:
This is a custom textbook for Physics 1207 Introductory General Physics II at Douglas College. This is the second semester of a non-calculus based course intended primarily for life science majors. It focuses on electricity, magnetism, optics and modern physics. This textbook is based on Open Stax College Physics.

Long Description:
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Word Count: 344593

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Learn how to create everything from work instructions to user manuals. We’ll help you avoid the most common pitfalls of tech writing, from poor planning to outdated publishing. This manual is written by the CEO and Lead Writer at IFixit, an openly-licensed repair manual. IFixit works with technical writing classes to add to IFixit content while allowing students to engage in real-life technical writing projects.

Word Count: 160210

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Activities For Post-Secondary Educators and Students

Short Description:
Drawing in class is often seen as a distraction to learning. We are here to change that, with a series of activities designed to get both students and teachers benefiting from the power of visual thinking through drawing.

Long Description:
Communicating visually, through drawing, is a core practice to many fields and endeavors. However, in the world of post-secondary educators, it can be seen as fraught with peril. The barrier of one’s perceived drawing ability, on top of managing a lecture or facilitating a discussion, often means educators are hesitant to take advantage of a visual practice to its most benefit. This is a missed opportunity, but the situation is changing. More people are realizing the power of drawing as an extension of thinking, taking advantage of how the act of drawing generates new ideas and reveals unseen connections.

Quite simply, Drawing in the Classroom, generates learning.

Word Count: 4557

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In the author’s own words, Dreaming Ecology ‘explores a holistic understanding of the interconnections of people, country, kinship, creation and the living world within a context of mobility. Implicitly it asks how people lived so sustainably for so long’. It offers a telling critique of the loss of Indigenous life, human and non-human, in the wake of white settler colonialism and this becoming ‘cattle country’. It offers a fresh perspective on nomadics grounded in ‘footwalk epistemology’ and ‘an ethics of return sustained across different species, events, practices and scales’.

‘This is the final and most substantial of Debbie’s love letters to the Aboriginal people of the Victoria River Downs. I say this because there is such a sense of reverence, wonder and respect throughout the book. The introduction of concepts of double-death, footwalk epistemology, wild country … are not only organising ideas but characterisations arising from what Debbie hears, sees and feels of herself and Aboriginal others … I think of it in terms of love, if love is care, reciprocal respect, deep connectivity and a strong desire to never make less of the people she chose to commit herself to.’
—Richard Davis

‘This book was a pleasure to read, filled with careful description of people, places, and various plants and animals, and insightful analysis of the patterns and commitments that hold them together in the world.’
—Thom van Dooren

In dredging, production estimating is carried out mainly with analytical physical models of the different dredging processes.
Slurry transport of settling slurries and cutting processes in sand, clay and rock are already covered in two other books by the author.
Other processes like hopper sedimentation and erosion, water jet fluidization, cutter head spillage, pump/pipeline dynamics and clamshell dredging are covered in this Special Topics Edition.
New topics may be added in the near future.

Short Description:
This book introduces topics about identity, dress, and the body. Through the content, readers explore how individuals and communities use dress as a way to communicate (i.e. “negotiate” in fashion studies) their various identities. There is heightened attention to social justice, power, privilege, and oppression. That is, the content focuses on the experiences of historically marginalized communities and the ways they navigate dress and dressing their bodies in different contexts. In the first part of the book, readers are introduced to concepts and theories related to fashion, clothing, dress, and/or accessories. In the second part, readers examine the role that fashion, clothing, dress, and/or accessories play in identity development for individuals in marginalized communities in the United States.

Long Description:
This book introduces topics about identity, dress, and the body. Through the content, readers explore how individuals and communities use dress as a way to communicate (i.e. “negotiate” in fashion studies) their various identities. There is heightened attention to social justice, power, privilege, and oppression. That is, the content focuses on the experiences of historically marginalized communities and the ways they navigate dress and dressing their bodies in different contexts. In the first part of the book, readers are introduced to concepts and theories related to fashion, clothing, dress, and/or accessories. In the second part, readers examine the role that fashion, clothing, dress, and/or accessories play in identity development for individuals in marginalized communities in the United States.

Word Count: 33371

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Short Description:
Drink, Swear, Steal, and Lie: Leadership in Four Easy Steps is based on a near forty year career of a Police Chief. This is not a how-to text on becoming a leader (albeit there are encounters with leadership characteristics and styles), but rather an inspiring essential on why one should become a leader. This text was primarily written to satisfy a Leadership course in Criminal Justice Programs. However, it will meet the needs of most leadership/management courses introduced in other curriculums. This text examines maintenance as a key factor for leaders, creating environments conducive to well-ordered organizations, being a risk taker/change agent and empowering others to do the same, and coaching.

Long Description:
Drink, Swear, Steal, and Lie: Leadership in Four Easy Steps is based on a near forty year career of a Police Chief. This is not a how-to text on becoming a leader (albeit there are encounters with leadership characteristics and styles), but rather an inspiring essential on why one should become a leader. This text was primarily written to satisfy a Leadership course in Criminal Justice Programs. However, it will meet the needs of most leadership/management courses introduced in other curriculums. This text examines maintenance as a key factor for leaders, creating environments conducive to well-ordered organizations, being a risk taker/change agent and empowering others to do the same, and coaching.

Word Count: 59317

(Note: This resource's metadata has been created automatically by reformatting and/or combining the information that the author initially provided as part of a bulk import process.)